Privacy Policy

Chris Daniels Production

Last updated: April 2026

This Privacy Policy explains how Chris Daniels Production ("we", "us", "our") collects, uses, stores, and protects information obtained through this website at www.chrisdaniels.com.au (the "Website"). This policy applies solely to interactions with this Website and does not govern any business, contractual, or project-related arrangements. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable Australian law.

1. Who we are

Chris Daniels Production is a boutique colour grading studio providing post-production colour services for commercial, film, and digital content creators, based in Adelaide, South Australia. For the purposes of the Privacy Act 1988 (Cth), Chris Daniels Production is the entity responsible for personal information collected through this Website.

This Website is intended for professional use by producers, directors of photography, post-production companies, and content creators seeking information about our services.

2. Information we collect

Information you provide voluntarily

When you interact with this Website — for example, by submitting an enquiry through a contact form, clicking a "mailto" link, or signing up for any future newsletter or update — you may provide us with personal information such as:

Your name
Your email address
Your phone number
Your company or production name
The content of any message or enquiry you submit
Any other information you choose to include in your communication

Providing this information is entirely voluntary. However, if you choose not to provide certain information, we may not be able to respond to your enquiry.

Information collected automatically

When you access and browse this Website, certain information may be collected automatically by our systems or third-party tools, including:

Your IP address and general geographic location (country or city level)
The type and version of browser you are using
Your operating system
The pages of this Website you visit and the order in which you visit them
The date and time of your visit
The URL of any website that referred you to ours
The duration of your visit and interactions with page elements

This information is typically collected through website analytics tools and does not, on its own, identify you personally.

3. Cookies and tracking technologies

What are cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently and to provide information to website owners about how their sites are used.

How we use cookies

This Website may use the following categories of cookies:

Essential cookies: These are necessary for the Website to function and cannot be disabled. They do not store any personally identifiable information.
Analytics cookies: We may use third-party analytics services (such as Google Analytics) to understand how visitors interact with the Website. These cookies collect anonymous, aggregated data about page views, session duration, and navigation paths.
Preference cookies: These remember choices you make to provide a more personalised experience.

Managing cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of certain parts of this Website.

For more information on managing cookies, visit www.aboutcookies.org or your browser's help documentation.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. This Website does not currently alter its data collection and use practices in response to DNT signals, as there is no universally accepted standard for how websites should respond to them. We will update this policy if our practices change.

4. How we use your information

We use the information collected through this Website only for purposes that are directly related to our website operations and user experience, including to:

Respond to enquiries or messages you submit through the Website
Understand how visitors find and navigate the Website in order to improve its structure and content
Diagnose and fix technical issues affecting Website performance
Monitor and protect against security threats, fraudulent activity, or abuse
Comply with our legal obligations under applicable Australian law
Send you service-related communications you have specifically requested

We do not use your personal information for unsolicited direct marketing without your consent. If you have opted in to receive updates from us, you may withdraw that consent at any time (see Section 9 — Your rights).

We will not use your personal information for any purpose that is unrelated to the above, or that you would not reasonably expect, without first obtaining your consent.

5. Disclosure of your information

We do not sell, rent, or trade your personal information to third parties. We may share information collected through this Website only in the following limited circumstances:

Service providers

We may share information with trusted third-party service providers who assist us in operating this Website, including hosting providers, website analytics platforms, and email delivery services. These providers are contractually required to use your information solely to provide services to us and to maintain appropriate data security standards.

Legal requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to:

Comply with a legal obligation, court order, or government request
Protect and defend our legal rights or property
Prevent or investigate possible wrongdoing in connection with the Website
Protect the personal safety of Website users or the public

Business transfers

In the unlikely event that Chris Daniels Production undergoes a change of ownership, merger, or asset sale, personal information held by us may be transferred to the relevant successor entity. Any successor would be bound by the terms of this Privacy Policy or a substantially similar policy.

6. Overseas data transfers

Some of the third-party service providers we use to operate this Website — including analytics platforms and cloud hosting services — may store or process data on servers located outside Australia. These countries may include the United States and countries within the European Economic Area.

Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure that those recipients handle your information in accordance with the Australian Privacy Principles, or under a binding scheme that provides a comparable level of protection.

By using this Website, you acknowledge that your information may be transferred to and stored in countries outside Australia. If you have concerns about this, please contact us using the details in Section 13 before submitting personal information through the Website.

7. Data security

We take reasonable steps to protect the personal information we collect through this Website from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

Use of HTTPS (SSL/TLS encryption) for all Website communications
Restricting access to personal information to those who have a legitimate need to access it
Use of reputable, security-conscious third-party platforms for hosting and email services
Regular review of our information-handling practices

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take care when submitting personal information online.

If you become aware of any security breach or suspect that your information may have been compromised, please notify us promptly at chris@chrisdaniels.com.au.

8. Data retention

We retain personal information collected through this Website only for as long as is reasonably necessary for the purposes for which it was collected, or as required by law. Specifically:

Enquiries submitted via the Website will generally be retained for a period of up to two (2) years, after which they will be securely deleted or de-identified.
Automatically collected analytics data is retained in accordance with the retention policies of our third-party analytics providers (typically 14 months for Google Analytics, unless configured otherwise).
Where you have subscribed to receive communications from us, your contact details will be retained until you withdraw your consent or unsubscribe.

When personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it in a secure manner.

9. Your rights

Under the Australian Privacy Principles, you have the following rights in relation to personal information we hold about you:

Access

You have the right to request access to the personal information we hold about you that was collected through this Website. We will respond to access requests within a reasonable time and at no charge, unless the request is unusually complex or resource-intensive.

Correction

If you believe that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you have the right to request that we correct it. We will respond to correction requests within a reasonable time.

Deletion

You may request that we delete personal information we hold about you, subject to any legal obligations we may have to retain certain records. We will consider and respond to deletion requests on a case-by-case basis.

Opt-out of communications

If you have consented to receive marketing or update communications from us, you may withdraw that consent at any time by contacting us at chris@chrisdaniels.com.au or by clicking the unsubscribe link included in any such communication. Opt-out requests will be actioned promptly and within five (5) business days at most.

How to exercise your rights

To exercise any of the above rights, please contact us using the details set out in Section 13 of this policy. We may need to verify your identity before processing your request.

10. Third-party websites

This Website may contain links to external websites, social media platforms (such as LinkedIn or Vimeo), or embedded content (such as portfolio showcases or video reels). These third-party sites are operated by independent entities and are not covered by this Privacy Policy.

We have no control over the content, privacy practices, or data collection activities of any linked third-party websites. We encourage you to review the privacy policies of any third-party site you visit before providing any personal information to them.

The inclusion of a link to a third-party website does not constitute our endorsement of that site or its operators.

11. Children's privacy

This Website is intended for professional use by adults and is not directed at children under the age of 15. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has submitted personal information through this Website without your consent, please contact us at chris@chrisdaniels.com.au and we will take prompt steps to delete that information.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our Website operations, legal obligations, or industry practices. When we do, we will revise the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of the Website following any changes constitutes your acceptance of the updated policy. Where changes are material, we will take reasonable steps to bring them to your attention.

13. Complaints

If you believe that we have handled your personal information in a way that does not comply with the Australian Privacy Principles or this Privacy Policy, we encourage you to contact us first so that we can try to resolve your concern.

We will acknowledge your complaint within five (5) business days and endeavour to resolve it within thirty (30) days. If we are unable to resolve your concern to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992
Post: GPO Box 5218, Sydney NSW 2001

14. Contact us

For any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information through this Website, please contact: